Contact Us
When to Contact HPC Help Desk | Users should contact the HPC Help Desk when assistance is needed for unclassified problems, issues, or questions. |
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Hours of Operation | 8:00 a.m. - 8:00 p.m. Eastern, Monday - Friday (excluding Federal holidays). |
Phone Number | 1-877-222-2039 or (937) 255-0679 |
Help E-mail | help@helpdesk.hpc.mil |
Accounts E-mail | accounts@helpdesk.hpc.mil |
After Hours | Calls, e-mails and tickets received after normal operating hours will be addressed the following business day. |
Mailing Address | DoD HPCMP HPC Help Desk AFRL/RCM 2435 Fifth Street Wright-Patterson Air Force Base, OH - 45433-7802 |
Ticket Requests |
Active users may submit tickets from the
HPC Help Desk ticket system. Inactive users may submit tickets from the Inactive User Help Ticket. |
When to Contact Navy | Users should contact the Navy when assistance is needed for after-hours support and for support services not provided by the HPC Help Desk |
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Hours of Operation | 8:00 a.m. - 4:30 p.m. Central, Monday - Friday (excluding Federal holidays). |
Phone Number | 1-800-993-7677 or (228) 688-7677 |
Help E-mail | dsrchelp@navydsrc.hpc.mil |
Accounts E-mail | hpc-accounts@navydsrc.hpc.mil |
After Hours | Outside HPC Help Desk prime hours, the Navy DSRC can be contacted for assistance. The Navy DSRC is staffed 24 hours per day, seven days per week. |
Mailing Address | Navy DoD Supercomputing Resource Center 1002 Balch Boulevard Stennis Space Center, MS 39522-5001 |
Ticket Requests | N/A |